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Terms and Conditions

Payment
- We accept payment by Cash & Credit/Debit Card
- Cheques are not accepted as payment unless by prior arrangement.
- We do not accept Diners Club Cards for payment.

Arrival & Departure
- Check in is available from 2.30pm daily
- Check out by 10.30am (Early check-in & Late check-out can be arranged & charges will apply)

Smoking
Acarsaid is totally non smoking.

Dinner Inclusive
Dinner inclusive rates are offered an allowance of £20.00 per person towards our Restaurant menu.

Children
We do not have extra beds for children, Families can only be accommodated in Family Specific rooms which have a Double Bed + a Single bed these sleep a maximum of 3 people regardless of age. We can supply a Cot/Crib bed for infants but please note we do not supply bedding for this.

Dogs
You are welcome to bring a dog (or other pet by arrangement), however we need to know at the time of booking as we only have a couple of rooms which can accomodate pets, we make a small charge of £10 per day as the maids do have extra cleaning duties after pets have been in a room before the next guests arrive. These rooms can only be booked directly with the Hotel.

Cancellation policy

Flexible Rates
- A deposit of the first night accommodation is required at time of booking
- IN ALL CASES AN ADMINISTRAION CHARGE OF £20.00 WILL BE APPLIED
- A Cancellation 15+ Days prior to arrival – Deposit fully refundable (Less the admin charge)
- A Cancellation 14-7 Days prior to arrival – Deposit is NOT refundable
- A Cancellation 6 Day (or less) prior to arrival – The FULL amount of the stay will be charged.
- Amendments to the booking can be made up to 7 days prior to arrival cancellation policies will still apply & rate changes may be applicable.
- In the event of non - arrival / no show we will charge the full amount of the stay

Advanced Purchase Rates
- Must be paid in full at time of booking
- No cancellations or amendments are allowed
- No refunds will be given.

Group bookings
Booking made for 4 or more rooms will be treated as a group. All group bookings must be paid in full at time of booking (regardless of rate category Cancellation policy will apply). We will require names of ALL guests 1 week prior to arrival.

Your Details
Your personal & card details are for private administration purposes only. We will never share your details with any other parties & will keep your details secure at all times.

Insurance
As any booking constitutes a legally binding agreement it is recommended that you take out suitable travel insurance to cover for Cancellation or changes to your itinerary which cannot be avoided.

Acarsaid Hotel Bed Room

Acarsaid Hotel Bed Room

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Our Information Centre

01796 472 389

info@acarsaidhotel.com

8 Atholl Road, Pitlochry, Perthshire, PH16 5BX

Traveller's Choice 2020

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